Returns & Exchanges
ARE YOU THE PERFECT MATCH?
Check the tester weft to color match your hair before you open your box of Razzl Dazzl Hair Extensions.
CHECK THE NON-TAMPER STICKER
Ensure that the non-tamper sticker is intact before you initiate a return or exchange for your extensions.
INITIATE A RETURN OR EXCHANGE
Go to ‘insertlinkhere’, fill out the form and initiate a return or exchange within 30 days of your purchase.
ARRANGE A PICK UP OR DROP OFF
Return through DHL by either dropping at one of their locations or arrange for them to collect from your door.
RETURN / EXCHANGE COMPLETE
Your return will be processed in seven working days. For exchanges, please contact us at firstname.lastname@example.org.
Full refunds will be issued for our 100% human hair clip-in extensions if the return is requested within 30 days from the date of purchase. Please be aware that hair extensions. are considered a hygienic product by law and we are unable to offer a return or exchange if the non-tamper seal on your packaging is broken and/or the extensions are removed from the box
Full refunds will be issued on all styling tools provided they are returned unused, in their original condition and packaging along with all the accessories (heat mat, glove, etc.) they come with. Your returned purchase will be inspected by our team at the warehouse it is sent to before we issue you a refund or exchange.
Please be aware that our hair essentials are considered hygienic products by law and we are unable to offer a return or exchange on those items unless there is a defect or the products arrive damaged.
For more information click here.